Call from people who haven't made calls

[PeterPeartree]

Hi

I have periodically received calls where the phone hasn't rung (rang?). I've called the number back and the individual on the other end has told me that they haven't made any calls recently.

I told them my name (probably ill-advised to to so) and they don't know who I am.

I called O2 and spoke to a nice lady but she'd never heard of this happening. I have just received a call and this has happened again.

Am I the only person that this is happening to (bearing in mind O2 are unaware of this)?

Many thanks for your feedback

Pete

[Cleoriff]

@PeterPeartree 

Not sure why this is  happening. Maybe try a new sim?

You can get one instore or by calling o2

Guide: Coronavirus Community Help and Support 

[PeterPeartree]

Thanks Cleoriff

I'm concerned about the callers' data too as someone's clearly hijacking their numbers too.

I'll bear in mind what you suggest.

[LukasB]

Hey @O2Sarah @O2Melissa have you any idea what this could be and help @PeterPeartree out?

[O2Sarah]

Hi @PeterPeartree

That sounds strange, not something I’ve come across. A solution could be to block the number on your phone so you won’t receive calls from the number in the future.

Sorry I can’t give a clear answer on this one.

Sarah