Am I Stupid?

[Ash13]

I pre-ordered a phone in-store and paid a £50 reservation but we did not talk about having said phone go onto a device plan all I did was pre-order am I just being stupid and that step will happen when said phone turns up in store  

[jonsie · Accepted solution]

You really should have agreed on the contract when leaving the 'reservation (?)' fee

If it is a reservation fee then that would potentially mean it being lost if you can't then agree on a tariff

If it was a deposit then you would have some signed a contract subject to a credit check, although I would have expected this to have been done at the same time

Maybe this was a O2 franchise store because I've never heard of an O2 store asking a reservation fee?

I would ring the store tomorrow for clarification

[Ash13]

Dame yeah I will just go back in the morning. I'm such a fool lol