Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Level 1: Joiner
Posts: 1
Registered: ‎22-09-2018
Accepted Solution

Age verification

How do I go about lifting the age verification when I can’t go out as I’m shielding and don’t have a credit card?
Posts: 114,088
Topics: 569
Solutions: 15,372
Registered: ‎04-04-2012

Re: Age verification

@Emily6 

How to here Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 97,072
Topics: 757
Registered: ‎14-01-2013

Re: Age verification

@Emily6 

You need to call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best to call.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker