Solved: About a order

Leah2 · ‎10-06-2020

Hi I placed a order for an iPhone 11 and when I ordered it I put .con instead of .com on my email I have a screenshot of the order number and the new phone number and it saying my order was successful but when I go on my o2 I can’t see no where I’ve placed my order I’ve paid for the upfront payment and everything should my phone still come through

MI5 · ‎10-06-2020

@Leah2

Call customer service in the morning from 8.00am.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Leah2 · ‎10-06-2020

I can’t get on to the email to see if I have to verify it

MI5 · ‎10-06-2020

@Leah2

Call customer service in the morning from 8.00am.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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