Solved: 248 service - Page 2

Anonymous · ‎05-12-2017

My ancient Top-up card finally expired (magnetic strip problem) so I picked up a new one at an O2 shop 3 days ago. Since then I have repeatedly tried to ring 248 to register the new card - only to be told - "the service is not available at the moment - please try later". Can someone please tell me WHEN this service WILL be available?

MI5 · ‎08-12-2017

Good to hear but I guess we'll need to wait until someone needs to register a new top up card to find out

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎08-12-2017

No edits required @Cleoriff

@MI5 We might be here a while!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎08-12-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-12-2017

Never a doubt in my mind that this would be fixed and will stay fixed.... 🥃

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-12-2017

@jonsie wrote:
Never a doubt in my mind that this would be fixed and will stay fixed.... 🥃

and for the second time today........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-12-2017

There's a bit more in my glass today....

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎08-12-2017

I might go and get an e-top up card and get my lad to test it....

Only so it stays in the guide you understand....

Veritas Numquam Perit

jonsie · ‎08-12-2017

@Cleoriff wrote:
I might go and get an e-top up card and get my lad to test it....
Only so it stays in the guide you understand....

It will work today....

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-12-2017

@jonsie wrote:
There's a bit more in my glass today....

I did notice in the emoji in your post above ^ ^ ^ @jonsie

& I've no doubt it's a pretty glass ...

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