Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Unlocking an O2 phone to use a different SIM card.

i bought a mobile 2nd hand for my daughter over a year ago and shes been using it fine with a giffgaff sime in since but now we are travelling abroad to the mioddle east for a few months and were trying to get it unlocked so we can use a local sim in...

Anonymous by Not applicable
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Resolved! How to complain?

I have just used the online LIVE CHAT function and received a horrendous service. Commands such as WAIT, and left hanging with refusal to answer questions about the security on my account and refusal to tell me why they sent a phone to someone else o...

Anonymous by Not applicable
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Resolved! Traveling Charges

Hi,I will be travelling to the US soon and wanted to look at the "Data Abroad Bolt On" however my app wanrned me that if I get this bolt on i cannot have the Europe Zone bolt on... Does this mean only that i cannont have them both at the same time? W...

Anonymous by Not applicable
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Resolved! I need code sent via email

HiI need the six digit code needed for registering personal details sent via email. My text service with my current provider isn't working currently. I am switching to O2.Anyway of asking for this to be done otherwise I cannot complete. Not sure how ...

Anonymous by Not applicable
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Name change

I have been trying to change my name for over 2 months now after getting married. I have had about 5 online chats, the. Longest being an hour, I have had a telephone conversation, I have sent emails with the relevant form and marriage certificate, as...

Anonymous by Not applicable
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  • 6 replies
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Resolved! Insurance claim

4 Week's and still no phone after the claim has been excepted ,and a new handset has been sent out via DPD.I will keep it brief , on 15th October 2017 I made a insurance claim against the iPhone 7 that I lost.1 week later the claim was excepted (O2 a...

Anonymous by Not applicable
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Issue with access to voicemail when abroad

I have exactly the same issue as the original poster [here], all numbers tried and no joy - only the message that the number i have dialled does not exist. In my case, however, I disabled my voicemail prior to leaving the UK, as I didnt want messages...

Anonymous by Not applicable
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Resolved! Is this 02?

Just had a call apparently from 02 number - 0330 303 5292 can anyone confirm if this is 02 very odd asking how many devices i had in the house phones and tablets, then gave me all details about my tariff, seemed legit, but google the number and its a...

Anonymous by Not applicable
  • 1151 Views
  • 2 replies
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