Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Sending MMS on wifi 4g calling

As I now use wifi and 4g calling does this mean that MMS are now free? I can't see why you would still need to charge for them?

Resolved! Clincscore

I started to get texts from this scam ive subscribbed to £4.50 a week. No i havnt . Had to look at other networks forums to find out about it. 3 weeks money 02 have gave them. Sent a tweet , nothing. Raging..

Resolved! Request for Nano SIM for existing number

Hi, I'm trying to find a way online to request for a Nano SIM for my existing number with O2. I currently have a micro SIM on my Nexus phone. I bought a new Apple iphone 7 which uses Nano SIM. Please suggest

Resolved! NHS Discount

i would like to claim my nhs discount as im a stff nurse

Resolved! Huawei Mobile Wifi Pro High Data Usage

In July this year I bought this mobile wifi device and an O2 PAYG contract with 12GB data allowance valid for 1 year for my sister. She uses her laptop only for email and very light internet browsing (she is inexperienced and hence doesn't use a brow...

o2 Account Email Validation step

I have created an o2 Open account, been sent the verification email, clicked the link in the email, but it just takes me back to a page saying "we've sent you a verification email". Its just a loop. Is this an error with my account?

Resolved! Boostbox

Hi, I've just been told that the Boostbox service is only available to business users, despite the help file referring to home or office use. Does anyone have any experience in getting a Boostbox at a residential address? Thanks

Insurance claim - Forgot to disable passcode before sending... is this a problem?

So my charging port on my iphone6s+ was faulty and the speaker was incredibly quiet so i enacted the insurance policy and my phone was collected via courier yesterday. I was hoping for an email today regarding a replacement being sent out, however no...

Resolved! About free accidental cover

Hi I'm just wondering if I have free accidental damage and breakdown cover on my account- does this mean I can have my phone screen fixed?

Resolved! O2 insurance

I took out a contract last year for a OnePlus 3 with insurance as well, unfortunately my OnePlus 3 broke during the summer and I got it replaced with a OnePlus 5 due to my phone still being under warranty. What I am wondering is will my insurance sti...

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