Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Insurance Claim... No Acknowledgement

So my iPhone 7 was collected tuesday, for an insurance claim (Cracked Screen) i have heard nothing, not even an email to say they have recieved my phone? Is this normal? TIA

CLB- by Level 2: Apprentice
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Resolved! annoyed

Seriously how difficult it is to get through to O2 Never any agents available to complete live chat with so thought I would phone. When through difficult IVR only to get cut off. Tried again - the most long winded process I have ever known (and I wor...

Anonymous by Not applicable
  • 778 Views
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Resolved! Complaint timescale?

What is the expected timescale for a response to a complaint?I'm a very patient person and first raised concerns in July 2017 that a contract that was terminated in May was still active. This was again raised in October and again on THREE occasions i...

BabaOsw by Level 1: Joiner
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Resolved! Stop Spam Texts But Don't Have A Number

Hi, For some reason I have recently started receiving spam text messages from LEOSLOTS, it seems to be attached to the Leovegas website. Now, I have never signed up to either the website or asked for the text messages to be sent. I have tried to bloc...

PW77 by Level 1: Joiner
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Resolved! Recycle o2

I’ve recyled a iPhone 7plus at the shop they said that the back payment would take between 3-5 days that was Monday it now next Monday still nothing in my bank Iam posting on here as I can’t find we’re to email anybody very frustrated with o2 that I ...

Anonymous by Not applicable
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Boku

I am trying to add to my PlayStation account with my pay monthly bill but it is saying payment errror. Can any1 help with this please

Anonymous by Not applicable
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Resolved! classic Pay as you go

Because of my low usage O2 rang and suggested I change to the Classic Pay As You Go Tarrif from early December ( 3rd or 4th). I thought the balance on my top-up account was in the region of £12.80+ prior to the change over. Mobile Data has been set t...

Anonymous by Not applicable
  • 1744 Views
  • 7 replies
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