Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! We Chat and Whatsup charges

How much does O2 charge when using WeChat and Whatsup internationally, ringing or texting from the UK to another mobile in Europe, specifically Italy? Thank you.

Anonymous by Not applicable
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Resolved! Failed to obtain IP address

Hi, I'm having problems connecting to the public O2 WiFi with my S7 Edge.I was able to do so for a long time, but suddenly (about 2 months ago) it stopped connecting. It connects perfectly in other locations, but not the one that I use the most. I've...

Anonymous by Not applicable
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O2 WiFiCalling

Because it’s shortly to be removed, I’ve just abandoned TU2GO in favour of O2 WiFiCalling. However, WiFiCalling won’t take texts, whereas TU2GO would take texts. This is particularly disappointing as the O2 network is very poor here, and I need this ...

Anonymous by Not applicable
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Resolved! Have I "lost" my Reward points balance by switching from PAYG to Monthly

I think I may have lost my reward points when I switched, 2m ago, from PAYG to Monthly. I've had texts reminding me to save them, or use them, but can't then get into that page as "O2 Rewards is just for Pay As You Go customers." Has anyone had this ...

Ann1e by Level 1: Joiner
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Resolved! Email

There is an email link on an email 02 sent me on an order confirmation. I used it to send in a complaint, but got an immediate reply saying you were no longer using email. I tried to find out where to send my complaint but when I click on ‘how to com...

Anonymous by Not applicable
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Resolved! Moving O2 number

Yesterday I spent some time with a helpful O2 guru arranging to move my current O2 number from my old phone (pay monthly) to a new pay monthly phone and to cancel the current contract. I was told this would be done within 24 hours but it still hasn't...

Anonymous by Not applicable
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  • 14 replies
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