Other Products and Services
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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02 recycle

After sending away my iPhone 6 to o2 recycle (with the promise of £137), I have now been informed that the phone I have sent has 'heavy damage' and I would be offered £27! Knowing this was definitely not the case with the phone I sent (which was full...

Anonymous by Not applicable
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Resolved! WiFi text messaging when abroad

Now that TuGo is being cancelled I have changed over to the wifi calling feature, which was OK until I went to India and now I have no wifi calls or texts as wifi calling does not work outside the UK. Is there a way I can retreive my text messages fr...

Anonymous by Not applicable
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Resolved! Mycare email

I have had an email from mycare@o2mail.co.uk asking me to provide proof of ID, is this email a genuine thing or is it a scam to try and copy my information? Thanks

Anonymous by Not applicable
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Resolved! samsung vr

so got the s8 and can claim free samsung vr have 2 wait 30 days and no later than 60 days to claim but offer closes on 2nd november can i still make a claim

Anonymous by Not applicable
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Resolved! voicemal

How do I turn voicemail off or make longer rings before going onto to voicemail

lmp by Level 1: Joiner
  • 1922 Views
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Resolved! Name Change

Hi, Has anyone had any experience of trying to change a surname with 02 yet? I was told to email them my deed poll documents along with a Change of Name form. I did this on 16th October and the name on my account still has not been changed. I've neve...

Anonymous by Not applicable
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  • 3 replies
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Resolved! Awaiting link in email

Hi there, I am still awaiting a link through email that should have been sent to me within three working days and it has now nearly been a week. It was to confirm my payslip for my NHS discount. I was wondering if you could help me? Regards, Jennifer...

Anonymous by Not applicable
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Resolved! 25% offer

I have a unique code from my Leonard Cheshire, [personal information removed. Please please do not post personal details]

Anonymous by Not applicable
  • 1846 Views
  • 7 replies
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