224 Guinea calls
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on 01-09-2019 05:03
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on 01-09-2019 05:45
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on 01-09-2019 05:45
@mejulie84 We are all customers here. No one here can help. You need to contact customer service again. This is apparently happening to others. You may need to change your number. https://www.o2.co.uk/contactus
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01-09-2019 07:49 - edited 01-09-2019 07:50
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01-09-2019 07:49 - edited 01-09-2019 07:50
It must be upsetting and annoying. However you have two choices really. Keep your phone number as you don't want to change it, and block the unwanted numbers when they call again. Be warned though, they will change a digit and continue getting through.
Or you could take @Bambino's advice and have your number changed. You are allowed one change free of charge.
I know what I would choose to do and I've had my number for 15 years.
Best of luck and welcome to the forum.
Veritas Numquam Perit
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01-09-2019 08:13 - edited 01-09-2019 08:16
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01-09-2019 08:13 - edited 01-09-2019 08:16
I note there is another thread about this issue. Posted at 2.12 am
https://community.o2.co.uk/t5/Off-Topic/Blocking-unwanted-224-numbers/m-p/1251008#M153267
Seems to be pretty prolific. Need reporting https://www.o2.co.uk/help/safety-and-security/fraud-advice
Veritas Numquam Perit
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01-09-2019 08:23 - edited 01-09-2019 08:24
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01-09-2019 08:23 - edited 01-09-2019 08:24
Hi @mejulie84
Hope you can sort this terrible issue quickly.
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on 01-09-2019 16:09
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on 01-09-2019 16:09
I would block all incoming calls that are not in your contact list for a few days. That way you keep your number and see if the calls stop. The only downside to this is if you are expecting any important calls over that few days.