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2 different numbers from the same person

Anonymous
Not applicable

So my friend who came here from Australian is having a problem with her phone, she gets 2 numbers one of them is an international one which is the number she RECIEVES texts from starting with 00114475xxxxxxxx, if she replies to this number she gets charged internation text rates, yet its to UK number..

 

If she SENDS a text to the normal 075xxxxxxx uk style number she can send them and I actually get them and they are free as part of her o2 package.

When I call her also the number that comes up on her phone is the standard UK 075xxxxxxx one

 

Just puzzled how I some how seem to be texting via some sort of international method even though the number I use is the usual 075xxxxxxx method I don't add any fancy codes or such in front of it, even though my phone changes it to +447 instead of 07 which I know happens to any number.

 

I have a samsung galaxy s3 bought in the UK, she has a samsung s2 bought from Australia if that matters

We both are using a UK sim card/number

 

Anyone got any ideas on how to fix it so it is just one number (the non international version) she can text/call?

 

Hopefully someone out there wil have some idea on this, thanks for your time

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perksie
Level 69: Guiding Light
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Registered:

One of you may have the wrong Service Centre Number on your phone if it came from Australia, if so the correct ones for O2 UK are here:

 

http://www.o2.co.uk/support/generalhelp/howdoi/texting/devicesettings

 

How to access the SCN menu:

 

Messaging >Menu >Settings >Message Centre

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable
Just had a look and both our phones are correct in terms of the message centre numbers, so that didn't help
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