Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! No service after switch to O2

Hi all, New here as evident by the title so apologies if I’m posting in the wrong place. I recently switched from Three to O2 and my number has now successfully ported (as of yesterday) but I am continually getting “no service”. I have taken the SIM ...

jcj95 by Level 1: Joiner
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Resolved! Rewards

Hi everyone,I would like the 3month free subscription with Audible as a reward offered by O2 but already have an Audible account. Is there a way to get the reward for my existing account or do I need to create a new one?Thank you

Izmini by Level 1: Joiner
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Resolved! Roaming in USA

Hello, I’m on an O2 SIM only tariff, paying monthly. I’m confused about the best way to use my phone in the USA. I’ve looked at the website and there appear to be two options: 1. the Data Roaming Bolt On - Zone 1, £9 for 100mb; 2. the O2 Travel Bolt ...

Gordon434 by Level 1: Joiner
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Resolved! Code for galaxy buds pro 2 invalid

Has anybody had trouble trying to claim a pair of galaxy buds pro 2?I was sent a code a couple of days ago and it keeps telling me it's invalid. I waited a couple of days and tried again but no luck.Can't get through to a human to ask about it or get...

Jak by Level 1: Joiner
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Resolved! Promo code

Has anybody has issues with promo codes? I got my code for the galaxy buds2 Pro but it keeps saying code is invalid. I've been trying to talk to O2 from Friday and I just get passed on to someone else or back to virtual assistant which is useless. An...

Ritsonic by Level 1: Joiner
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Resolved! Disney+ bill

Hi, I recently joined O2 and I was offered 3 months free Disney+ as an extra. I've just added that extra to my package, and I've been charged £5.32 for Disney+. Is this not supposed to be charged after the 3 month trial period? Thanks! Ben

Benraw90 by Level 1: Joiner
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Free ear buds dispute

I ordered the Samsung s23 ultra which had the promotion of free ear buds. As with the terms and conditions I waited 30+ days to recieve the sms code. This never arrived. I spoke with o2 who redirected me to samsung, who then redirected me to o2 as it...

CSho99999 by Level 1: Joiner
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