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on 04-11-2023 14:08
Hello, I’m on an O2 SIM only tariff, paying monthly. I’m confused about the best way to use my phone in the USA.
I’ve looked at the website and there appear to be two options:
1. the Data Roaming Bolt On - Zone 1, £9 for 100mb;
2. the O2 Travel Bolt On - £6 per day.
can anyone explain why there are two different options, the differences between the two and which is the most cost effective? I just really need it for texts & Whatsapp messages, Google maps etc, no streaming.
regards,
Gordon.
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on 04-11-2023 14:10
Depends on your tariff which we can't know.
See guides for help Guide: Roaming MegaGuide
Data speeds are also capped at 2mbps so a local T-Mobile sim might suit you better.
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on 04-11-2023 14:10
Depends on your tariff which we can't know.
See guides for help Guide: Roaming MegaGuide
Data speeds are also capped at 2mbps so a local T-Mobile sim might suit you better.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-11-2023 14:46
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on 04-11-2023 14:46
Hello, thank you for relying.
I eventually got through to an O2 person who said that my tariff includes the O2 Travel Bolt On and thus I don’t have to pay anything extra whilst I’m in the USA.
That sounds fine to me. As I won’t have any need for streaming, is the speed of 2mbps likely to affect me at all?
Regards,
Gordon.
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on 04-11-2023 15:12
You're welcome.
You can check which bolt ons you have in your MyO2.
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on 04-11-2023 15:28
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on 04-11-2023 15:28
I've just checked again and it's not noted there. Just something about a 5G bolt on. But the O2 customer service did assure me that I had it.
Regards,
Gordon.
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on 04-11-2023 15:29
I wouldn't believe that if it's not in your MyO2.
Sorry but customer service are useless and it could be very costly to you.
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on 04-11-2023 16:46
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on 04-11-2023 16:46
Thanks MI5, that's a bit worrying. If I look at possible bolt-ons there's this one -
"O2 Travel (for O2 Travel Inclusive Zone)
Stay connected in selected destinations outside our Europe and O2 Travel Inclusive Zones. Costs £6.00 a day, when used.
So I wonder if I should be adding that? Maybe I should call them again to query the situation. I had to hang on for 30 minutes as it was but no problem with the speaker phone. But she definitely said there was no cost.
Regards,
Gordon.
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on 04-11-2023 17:09
Travel inclusive (the free one) is only available on certain tariffs or for Volt customers.
It cannot be added.
O2 Travel can be added but it will cost you £6 on the days you use it.
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on 04-11-2023 17:51
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on 04-11-2023 17:51
Even if they said you had Travel Bolt On it would not be free. Costs £6 for every day used
You would need the Travel Inclusive for that.
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on 04-11-2023 18:05
Yes, as I said already.
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