unable to take incoming call

[alex9467]

My Nokia 2630 can make outgoing calls, it can take messages but unable to take incoming call. Please Help!

[Cleoriff · Accepted solution]

@alex9467 

Have you got call diverts activated? http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

If not you may need a new sim.

You can order one online, or pop into your local O2 shop where they will swap your number for you.

[MI5]

@alex9467 

Try dialing 1760 to turn off voicemail. 

Also check for any network issues here https://status.o2.co.uk/

[alex9467]

call diverted must have been activated, I don't know how or why but when I followed your advice all is now working fine. Thank you!

[Cleoriff]

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@alex9467 wrote:

call diverted must have been activated, I don't know how or why but when I followed your advice all is now working fine. Thank you!

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No problem @alex9467 . Pleased to hear it's all working ok now