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ed3
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have lumia 550 cant send or recevie photos .took phone to guru in shop .she couldn`t fix it,suggested i use whatsapp to send pohtos.i dont want do that. found bx2 smart app via microsoft got in touch with them .after long talk they say i need to go back to 02 to fix, any body have any clue about this.have tried most of the morning to contact 02

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Anonymous
Not applicable

Also read this guide as you have to have the correct settings for MMS on 02 https://community.o2.co.uk/t5/Other-Devices/MMS-Settings-for-Win-8-10-Phones/td-p/995868

 

Though at 45p a message and relying on the recipient having MMS set up correctly too, you are better off using

 

Gmail/Google Drive sharing 

WhatsApp 

Flickr

 

Or paying for a Photobucket sharing account.

 

 

All much more reliable

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ed3
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 have set re set manually still not working

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jonsie
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Message 13 of 17
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MI5
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Post the exact apn settings you are using please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 17
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Anonymous
Not applicable

Also you need to speak to 02 customer services on 202 or 4445 (PAYG) to make sure you are provisioned for MMS & photo messaging.   This might prove challenging as you will then be dependant on someone earning around a tenner a day knowing or caring what MMS provisioning is.

 

 

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ed3
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yes ihave tried all of the above sill on luck

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Marjo
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Hi @ed3, it's been a few days since you posted about the photos issue with your Lumia phone. Have you made any progress with this or are you still stuck?

Message 17 of 17
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