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Accidental Tariff Change

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Raechel
Level 1: Joiner
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on ‎28-04-2018 20:36

on ‎28-04-2018 20:36

I wanted to add nore data to my current tariff as im running low, but I opted to upgrade my data which begins next month.
So in the process I thought by cancelling that, it would let me bolt on a one off for data. Unfortunately it wont let me, add bolt ons or upgrade until my bill date, can anyone shed some light (before i run out)
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MI5
Level 94: Supreme
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on ‎28-04-2018 20:40

on ‎28-04-2018 20:40

The only way would be to call customer services on 202 as you can only change yourself once a month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151655 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎28-04-2018 20:40

on ‎28-04-2018 20:40

The only way would be to call customer services on 202 as you can only change yourself once a month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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‎30-04-2018 11:29 - edited ‎04-05-2018 14:35

‎30-04-2018 11:29 - edited ‎04-05-2018 14:35

Hi @Raechel, did you manage to get this sorted in the end? Let us know how you're getting on with these changes around your data slight_smile

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