Solved: not getting texts

OldLady76 · ‎18-01-2019

Hi everyone, Just bought a Nokia3310 mobile. I do'nt want the Internet or anything fancy. I've received texts from o2 & from various friends On different networks, but the most important person who I keep in touch with cannot send me texts. Although he is with o2. Has anyone the answer please!

MI5 · ‎18-01-2019

@OldLady76 Open your contact for that person and check you haven’t accidentally blocked them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-01-2019

@OldLady76 Open your contact for that person and check you haven’t accidentally blocked them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎21-01-2019

Good morning @OldLady76, did you get a chance to check if you had blocked this contact, as suggested above? It'd be great if you could let us know how you're getting on, so we can advise further if needed

to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

OldLady76 · ‎26-01-2019

Hi everyone, sorry not to have got back to you all sooner but have had a lot of things going wrong! Everything ok with the mobile now & yes, I had accidently blocked my friend. was not used to the phone & at my age It takes longer for things to kick In. I took the mobile to the 02 shop which Is a 50mile round trip to get it sorted. So now am very happy with my new mobile which Is on 02 pay as you go. Thanx once again. xxx

MI5 · ‎26-01-2019

Glad you're sorted

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

not getting texts

Esim

Proof of purchase

smart watch connection to O2 wifi

My order

Cursor 'jumping' around on laptop screen whilst I ...