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nokia lumia 800 error message

Anonymous
Not applicable

on ‎30-09-2013 17:47

on ‎30-09-2013 17:47

Hi i bought the nokia lumia 800 last year but have never been able to update it as i keep getting error message on zume, i am the administrator on my lap top but i still cant get it to update is it worth taking it into an o2 shop to see if they can help ?

 

Thank for any help anyone can give slight_smile

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MI5
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on ‎30-09-2013 17:51

on ‎30-09-2013 17:51

What error message? Usually it's because you haven't verified your microsoft account but without the error code it's difficult to guess......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎30-09-2013 17:58

on ‎30-09-2013 17:58

Hi its Error message 801812C1 blinking nightmare phone slight_smile

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MI5
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on ‎30-09-2013 18:02

on ‎30-09-2013 18:02

Ah, that old chestnut wink
Be prepared to faff about with it.......
http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-800-Cannot-update-via-zune-Error-801812C1-also-can...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎30-09-2013 18:17

on ‎30-09-2013 18:17

Thanks for your reply but all that is way over my head lol think i`ll not bother updating my phone, just wish i could take it somewhere and get it done for me, thanks again slight_smile

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MI5
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on ‎30-09-2013 18:18

on ‎30-09-2013 18:18

Is there someone that could help you with the process?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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