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Level 1: Joiner
Posts: 2
Registered: ‎16-01-2019
Accepted Solution

Water damage

I dropped my Google Pixel 2 in water last night, seemed fine but now won't charge so I assume the water has damaged the charging port. Maybe too late to try the rice method now. Has anyone had this issue and if so can it be fixed?

Anonymous
Posts: 0

Re: Water damage

@Amanda1 I think the phone is dead in the water. You may need to get a new phone or see if the manufacturer can repair 

Posts: 114,159
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: Water damage

Water damage can be really weird. Sometimes won't effect anything and others a complete total loss. Get it looked at by a qualified phone repair shop and they will be able to assess it accurately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Water damage

I'd suggest cutting out any middle man and going straight to google.
Not sure on warranty legnth but I do know the pixel 2 has an IP 67 rating and should be fine with a little water..



Level 69: Guiding Light
Posts: 16,533
Registered: ‎31-03-2010

Re: Water damage

@Amanda1 Do you have insurance on the phone? Some homeowners contents policies cover phones. If I were you, I'd be taking a look to see if you have a policy. If you don't, I'd be looking at how much I have in the bank to buy a replacement.Smiley Sad

I DO NOT WORK FOR O2



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Level 6: Acolyte
Posts: 278
Registered: ‎04-08-2016

Re: Water damage

they say if you put it in rice then should help.
Level 1: Joiner
Posts: 2
Registered: ‎16-01-2019

Re: Water damage

I put it in rice and it's all good now! :-) 

Anonymous
Posts: 0

Re: Water damage

Good news all round then