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Unlocking device from O2 problems

AimeeB00
Level 1: Joiner
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I requested for my previous iPhone to be unlocked from O2 so I could use my sim card from a different provider in it but I received an email saying that I provided the wrong Mobile Number. I accidentally put the request through under a different mobile number and not the mobile number that the phone was originally used with. Can someone help me get this sorted as soon as possible?
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MI5
Level 94: Supreme
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Registered:

@AimeeB00 Try again with the correct number.

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151675 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@AimeeB00 Try again with the correct number.

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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