Re: Unlocking Samsung SM-B550H - Page 2

Solky55 · ‎22-02-2021

I have a Samsung SM-B550H locked to O2. I requested an unlocking code from O2 and entered it into the phone so I can use other sim cards. The phone is still unable to work on other sim cards apart from the O2 card. I have no error message. I called Samsung for help and spent nearly 1 hour on chat and Samsung could not help and asked me to speak to O2. Can anyone help how I can unlock the phone? Do I need a defreeze code or any other code? And do I need to request unlocking code again if I have entered it too many times.

MI5 · ‎22-02-2021

Anytime mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Solky55 · ‎22-02-2021

Thanks for assuring messages from all the trustworthy helpers.

Ok, I will speak to LucasB privately as requested.

LukasB · ‎22-02-2021

@Solky55 Code has been requested from the manufacturer

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Solky55 · ‎22-02-2021

Thanks, much appreciated receiving the right code to unlock the phone.

jonsie · ‎23-02-2021

Good news and very quick @Solky55

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