on 07-03-2015 22:13
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on 07-03-2015 22:13
Hey there. I am attempting to top up my phone (Windows 530) with a top-up credit voucher since my phone did not come with a top-up card. I have minor crack in the base of the screen, and it prevents part of the screen from working (not all) stopping me from entering certain numbers on the keypad (e.g. 4 and 7) which are in the code. Is there any other way I could top-up with this voucher, or would I have to use a different method or even purchase a new phone?
The phone is functional enough to text (albeit to access the keys the phone has to be rotated 180 degress to get to areas).
Apologies for my lack of clarification.
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on 07-03-2015 22:26
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on 07-03-2015 22:26
You could try calling cs to see if they can process the voucher for you but in future use another method or get the screen fixed
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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07-03-2015 22:18 - edited 07-03-2015 22:21
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07-03-2015 22:18 - edited 07-03-2015 22:21
Hi @Anonymous
Welcome to the forum
Can you not top up by calling 4445?
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on 07-03-2015 22:24
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on 07-03-2015 22:24
Actually...there are a number of ways to pay....
Via MyO2 http://www.o2.co.uk/myo2
or Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay
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on 07-03-2015 22:26
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on 07-03-2015 22:26
You could try calling cs to see if they can process the voucher for you but in future use another method or get the screen fixed
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-03-2015 22:34
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on 07-03-2015 22:38
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on 07-03-2015 22:38
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-03-2015 22:44
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on 07-03-2015 22:44
@Anonymous wrote:
Thank you so very much! Your help has been fantastic! Sorry for the delay, if only my internet speed was as fast as you have been! Thank you
Happy to help...:smileywink:
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on 07-03-2015 22:48
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on 07-03-2015 22:48
@MI5 wrote:
Top up help here http://www.o2.co.uk/help/pay-and-go/topping-up#qs
You could try calling cs to see if they can process the voucher for you but in future use another method or get the screen fixed
That's a good link Rich...I have pinched it to add to my collection..:smileywink:
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on 07-03-2015 22:50
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on 07-03-2015 22:50
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-03-2015 09:52