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Teltonika Router with O2 Sim Pay and Go data Sim.

Anonymous
Not applicable

Dear All,

 

I recently purchased a Teletonika RUT 550 4G Router which takes a data Sim card. I purchased an O2 pay as you go data Sim and loaded it with 500MB of credit.

 

I have so far been unable to get the router to connect to O2. It has excellent 4G signal strength but what ever combination of APN settings I put in it will not connect.

 

I have swapped to an EE data Sim and it has worked fully but the coverage is much better from O2.

 

Any help would be gratefully received.

Message 1 of 14
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jonsie
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Don't go for a business sim. Far cheaper to get a device that is recognised on O2's systems.

Message 11 of 14
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MI5
Level 94: Supreme
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Strange, but I've never know own a device not work due to it not been on o2's system before.
I think that is Bull.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 14
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Martin-O2
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Hi @Anonymous did you manage to get your router working? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
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Message 13 of 14
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Anonymous
Not applicable

I have a similar problem (but with a three SIM). I think it's because the SIM wants to be registered - and that has to be done in a simpler device (eg. a smart phone)

Message 14 of 14
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