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iPhone roaming data

Holden
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

My iPhone connects fine via home router, but has stopped working on roaming data, I have sufficient data left!

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MI5
Level 94: Supreme
  • 124073 Posts
  • 612 Topics
  • 20166 Solutions
Registered:

@Holden 

Are you abroad? 

If so, change your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124073 Posts
  • 612 Topics
  • 20166 Solutions
Registered:

@Holden 

Are you abroad? 

If so, change your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
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LukasB
Former Staff
  • 1778 Posts
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  • 4 Solutions
Registered:

Hey @Holden just checking if this helped and you could sort out the issue?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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