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Level 1: Joiner
Posts: 1
Registered: ‎15-11-2020

Samsung stopped working

My Samsung galaxy s20 5g has just suddenly stopped working, it was switched on and working fine then about 30mins later it was turned off and won't respond to anything even if I try to charge it.
Level 19: Quirky
Posts: 1,146
Registered: ‎22-04-2017

Re: Samsung stopped working

O2.co.uk/contactus also might be worth speak to samsung if you call o2 stay silent and hit the button for upgrades and lost ir stolen then you'll be out through to someone best to call 8 to 8 30am lees que
Level 19: Quirky
Posts: 1,146
Registered: ‎22-04-2017

Re: Samsung stopped working

Posts: 112,217
Topics: 565
Solutions: 14,958
Registered: ‎04-04-2012

Re: Samsung stopped working


Try holding vol down and power until phone vibrates.

If that doesn't work, contact Samsung to get it looked at https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,867
Registered: ‎23-07-2014

Re: Samsung stopped working

Hi @Lisam84 , how are you getting on today with your Samsung? Sorry to hear it had stopped working earlier. Smiley Sad It would be great to hear back from you to see if you managed to get something arranged?

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