Re: SMS transfer between Lumias

Anonymous · ‎23-08-2016

Hi,

Ive upgraded from one lumia to another but am having trouble transferring SMS messages between the old and new. I had a 625, now have a 550. I had the 625 on to backup but I don't know where they go.

I tried the transfer my data but it only did my contacts.

Thanks,

MI5 · ‎23-08-2016

If you had sms backup turned on it will pull them onto the new phone when you log in with your windows id.

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Daddydoink · ‎23-08-2016

Using the same Microsoft Live account, you should be able to ask the old device to backup everything. You can do this through:

1) first turn on the message back up in text message options

2) go into accounts and syncronise your live account

3) do a device backup

4) turn on your new device and make sure you are using the same live account

5) wait, the messages will come in soon!

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Anonymous · ‎02-09-2016

Nothing seems to work, tried the above but nothing came through

MI5 · ‎02-09-2016

You definitely had sms backup on in settings on 625?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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