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Purchasing a data tariff for 4g galaxy active

shellyg71
Level 1: Joiner
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on ‎01-03-2021 11:56

on ‎01-03-2021 11:56

Hi ive been on the phone to o2 this morning as I've been given a 4g galaxy active 2 watch for my birthday. I want to purchase a data tariff for it but the woman on the phone flatly refused to sort it out saying she knew nothing about it and couldn't put me through to anyone that did. Can anyone help me? Can I buy it online and if so how? Thanks
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MI5
Level 94: Supreme
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‎01-03-2021 12:00 - edited ‎01-03-2021 12:00

‎01-03-2021 12:00 - edited ‎01-03-2021 12:00

@shellyg71 

Phone staff aren't trained for this and is usually only available in store, when they are open.

You could keep trying to call as some advisors may know, but otherwise, wait for stores to open again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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