@shellyg71
Phone staff aren't trained for this and is usually only available in store, when they are open.
You could keep trying to call as some advisors may know, but otherwise, wait for stores to open again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
