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Picture messaging on nokia lumia 520

Anonymous
Not applicable

I con recieve normal messages but can not recieve or send picture messages. Can anyone help? please

Message 1 of 3
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Accepted Solutions

MI5
Level 94: Supreme
  • 151673 Posts
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Registered:
Your mms apn is wrong.
Follow this guide and correct your settings http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network...
If these are correct you will have to call CS to get MMS enabled on your account.
If they say it is already active ask them to remove it and re-provision it (it is important that it is removed first).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
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2 REPLIES 2

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Your mms apn is wrong.
Follow this guide and correct your settings http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network...
If these are correct you will have to call CS to get MMS enabled on your account.
If they say it is already active ask them to remove it and re-provision it (it is important that it is removed first).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
15,288 Views

Anonymous
Not applicable

Have done that thank you very much for your help

Message 3 of 3
15,270 Views