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Pay as You Go Sim Card not working with 4G LTE Dongle (Huawei E3372h)

nickbroom
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I recently bought an O2 Pay as you go Sim and added an Internet Bundle for £10 where I get 7GB of data for a month. I know this has been activated as I've tested the 4G connection on my phone and it works. However, when I insert the sim into a 4G USB Dongle (the Huawei E3372h - https://www.amazon.co.uk/E3372h-320-Unlocked-network-Genuine-Warranty-White/dp/B085RDTZMP/ref=sr_1_5...) , the light flashes cyan rather than a solid cyan. This means it has established a 4G connection but won't establish an Internet Connection. I know the dongle works fine with other sim cards however, I can't work out why it doesn't work with this one. Do I need to activate something else so the o2 sim card will work inside a USB dongle. 

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MI5
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@nickbroom 

You can't use a phone sim in a dongle.

It must be a data only sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
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@nickbroom 

 

It may not be picking up the settings for the o2 sim card. 


You will need to set the APN in the Control Panel for the Huawei Dongle - mobile.o2.co.uk  or try payandgo.o2.co.uk and then try to connect

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
  • 122226 Posts
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Registered:

@nickbroom 

You can't use a phone sim in a dongle.

It must be a data only sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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