on 19-07-2010 16:46
on 19-07-2010 16:46
on 19-07-2010 19:58
on 19-07-2010 19:58
on 20-07-2010 10:47
on 20-07-2010 10:47
on 20-07-2010 11:46
on 20-07-2010 11:46
. . . .
It wasn't so much the idea of a discount that I found disappointing, but that loyalty no longer counts for anything, especially in the current economic climate. I would have thought that they would not only want new customers, but would want to keep existing customers, though I can't see that's the case here.
. . .
on 20-07-2010 12:01
on 20-07-2010 12:01
But what do you feel would reward your loyalty? What has changed this year, as opposed to the other 9 years?
Did you know that some other networks don't allow existing customers to take advantage of offers available to new customers? Or that there customer service is based overseas and impossible to deal with?
So as I said you need to be very careful that the offer of a seemingly cheap phone doesn't make things difficult in the long run.
on 20-07-2010 13:34
on 20-07-2010 13:34
on 20-07-2010 14:15