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Advice Needed! If your handset has been barred, can all the stored data be retrieved or restored?

Anonymous
Not applicable

on ‎28-08-2017 17:27

on ‎28-08-2017 17:27

To cut a long story short, my girlfriend gave me her iPhone SE 12 months ago. recently we split up and now she has barred my handset and my sim card. because the handset has been barred is it possible to retrieve or restore all my data, pictures, videos, apps, messages through an online 02 account or service?

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MI5
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on ‎28-08-2017 17:32

on ‎28-08-2017 17:32

Have you tried backing up to iTunes?
As far as I know the data can still be retrieved even if phone is barred.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎28-08-2017 19:04

on ‎28-08-2017 19:04

Should be fine as it's basically now an iPod touch 

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MI5
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In response to Anonymous
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on ‎28-08-2017 19:14

on ‎28-08-2017 19:14

Yeah thought that wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎04-09-2017 15:05

on ‎04-09-2017 15:05

Hey @Anonymous how are you doing with the phone - did you manage to retrieve the data as per the advice above?

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