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Anonymous · ‎28-08-2017

To cut a long story short, my girlfriend gave me her iPhone SE 12 months ago. recently we split up and now she has barred my handset and my sim card. because the handset has been barred is it possible to retrieve or restore all my data, pictures, videos, apps, messages through an online 02 account or service?

MI5 · ‎28-08-2017

Have you tried backing up to iTunes?
As far as I know the data can still be retrieved even if phone is barred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-08-2017

Should be fine as it's basically now an iPod touch

MI5 · ‎28-08-2017

Yeah thought that

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎04-09-2017

Hey @Anonymous how are you doing with the phone - did you manage to retrieve the data as per the advice above?

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