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Nokia Suite 7.1 & Lumia Phone connection

Anonymous
Not applicable

I have just downloaded the new Nokia pc suite (7.1) which is supposed to work with the Lumia range of phones. When trying to connect my Lumia 625 I get the message that the phone is in the wrong usb mode and i need to change the settings? anyone any idea how to do this, i have tried various usb cables (incl one supplied) to no avail?

Message 1 of 15
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Anonymous
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Just tried it, still takes you to Hotmail/People.

My text messages are not uploading either although configured to do so.

Sure there is something amiss.

Message 11 of 15
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MI5
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Something certainly amiss somewhere... I assume you have your skydrive account configured on the phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
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Anonymous
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Seems to be, all my photos upload ok. I can check storage space etc.

Message 13 of 15
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MI5
Level 94: Supreme
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Honestly don't know then mate... I don't recall doing anything special when I set mine up 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 15
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Anonymous
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There does not seem to be a separate backup option for contacts in settings on my lumia 625?

 

I have however successfully used Outlook which has a separate tab for contacts (Sky Drive on the account does not have contacts within?) a 3rd party app will however  save contacts as a zip file., but that does not really help as editing options are limited. 

 

My Hotmail account had to be set up on my lumia 625 (in addition to Oulook on my PC) from there everything fell into place, with full editing of contacts at last possible. Synchronising this Hotmail account (in settings) keeps email (if you have any) and contacts etc. synchronised.

 

NB I cannot believe there is not an easier way out of the box  to perform what was a simple task with Nokia Suite on my previous Nokia phone!!!. I eventually discovered a Microsoft article KB2844991 which gave me some clues.  

Message 15 of 15
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