
on 03-01-2014 00:33
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on 03-01-2014 00:33
The other half has a Nokia 301 when someone sends her a text it used to show their name so you know who sent the message , but now no name is shown, anyone offer any help please.
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03-01-2014 06:27 - edited 03-01-2014 06:41
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03-01-2014 06:27 - edited 03-01-2014 06:41
Hi,
I'm not sure if this has changed with the newer Nokia's but when I had one and had the sim and handset memory both in use it could confuse the phone and sometimes not show the callers/texters name. Look in your settings and choose one memory.
If that's no longer the case then another option is to delete the number out of your contact list and call lists/history and re enter it perhaps with a full stop after the name just to slightly change how it was entered before.
If no joy then give o2 a call to check your account and perhaps a soft reset {battery pull} of your phone may help.
Or as a last resort a hard reset.
Make a back up first to save your data.

03-01-2014 06:27 - edited 03-01-2014 06:41
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03-01-2014 06:27 - edited 03-01-2014 06:41
Hi,
I'm not sure if this has changed with the newer Nokia's but when I had one and had the sim and handset memory both in use it could confuse the phone and sometimes not show the callers/texters name. Look in your settings and choose one memory.
If that's no longer the case then another option is to delete the number out of your contact list and call lists/history and re enter it perhaps with a full stop after the name just to slightly change how it was entered before.
If no joy then give o2 a call to check your account and perhaps a soft reset {battery pull} of your phone may help.
Or as a last resort a hard reset.
Make a back up first to save your data.
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on 03-01-2014 11:18
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on 03-01-2014 11:18
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

