on 17-03-2021 09:39
on 17-03-2021 09:43
You'll need to call O2.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Veritas Numquam Perit
on 17-03-2021 09:46
on 17-03-2021 09:46
on 17-03-2021 09:46
You don't have a physical sim in an Apple watch.
It uses an eSim.
Just go to your watch app on your phone and follow the setup routine for a data connection.
https://www.o2.co.uk/help/device-and-sim-support/apple-watch
on 17-03-2021 09:59
on 17-03-2021 09:59
Although if @emmaljoyce hasn't received any sim @MI5 , she would still need to call O2 for an esim pack?
Veritas Numquam Perit
on 17-03-2021 10:02
on 17-03-2021 10:02
@Cleoriff wrote:Although if @emmaljoyce hasn't received any sim @MI5 , she would still need to call O2 for an esim pack?
No, it's already installed.
Just needs activating by the above process.
on 17-03-2021 10:08
on 17-03-2021 10:08
Ah well. Every day's a school day.
@emmaljoyce Ignore my advice and follow @MI5's
Veritas Numquam Perit