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My O2 app not working Lumia 520

Anonymous
Not applicable

Hi

 

I tried to access my app today but keep getting the message "Gone!  Setup of account has changed. This mobile number is no longer part of this account."  Tried restarting phone but still the same message.

 

I only have one mobile number and it shows when I sign in to O2 website.

 

What has gone wrong?

 

Message 1 of 26
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Beenherebefore
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But all customers get treated equally so when the Note 7 re-appears..............
"My life is a facsimile of a sham"
Message 21 of 26
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viridis
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What about the competition?
Message 22 of 26
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jonsie
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Should have guessed. Next they will be telling us it's unprecedented demand wink

Message 23 of 26
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Anonymous
Not applicable

That will be the PR machine loading up then

Message 24 of 26
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MI5
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Typical!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 26
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Beenherebefore
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@Anonymous wrote:

That will be the PR machine loading up then


Firing blanks.....all noise and no action

"My life is a facsimile of a sham"
Message 26 of 26
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