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Anonymous
Not applicable
  • Been trying to buy a pay monthly phone instead of a pay and go but no luck..
Message 1 of 10
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MI5
Level 94: Supreme
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What exactly is the problem?
Choosing?
Paying?
Acceptance?
Is this online or in store?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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Anonymous
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Online i get on the 02 site and get confused
Message 3 of 10
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jonsie
Level 94: Supreme
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I'm guessing you are trying to take out a contract? Are you doing this online? We need much more information on order to help you. 

Just to add, this isn't customer service and they won't see this. We are all customers here helping out from experience mixed with shared knowledge. We have if you need to speak to someone about this contact details are here ::

http://www.o2.co.uk/contactus

Message 4 of 10
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Anonymous
Not applicable
I am trying to buy the nokia 3 but so far havent
Message 5 of 10
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MI5
Level 94: Supreme
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Do you know which phone you want?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 10
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Anonymous
Not applicable
Been able too
Message 7 of 10
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jonsie
Level 94: Supreme
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Just had a look and it's allowing me to go through the various steps. Glad you got it sorted and I'm sure you are aware that it's available as a business contract only. 

Message 8 of 10
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MI5
Level 94: Supreme
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Click here and select the tariff you want first
https://www.o2.co.uk/shop/tariff/nokia/3/?productId=12119311-7881-4e31-ba78-05cda6de48f0&planId=&con...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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Martin-O2
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Hello @Anonymous, welcome to the O2 community! 

 

Are you still having difficulties getting the phone you want? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 10 of 10
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