Solved: Re: Blackberry warrenty

Anonymous · ‎02-11-2013

So I've had my phone since the 27th of April which is my birthday. Its is now the 2nd of November and some of the keys on my blackberry are'nt working. Would I still get warrenty on my blackberry? If not how do I repair it?

MI5 · ‎02-11-2013

Yes it's covered by warranty.
http://uk.blackberry.com/customer-service/contact-us.html

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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View solution in original post

MI5 · ‎02-11-2013

Yes it's covered by warranty.
http://uk.blackberry.com/customer-service/contact-us.html

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-11-2013

How long does the warrenty last? and thank you for your help

MI5 · ‎02-11-2013

Blackberry offer a 2 year warranty in the UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-11-2013

does it cover it if it was damaged by water?

MI5 · ‎02-11-2013

No, it's only manufacturing faults. If it's dropped, water damaged or due to misuse you would have to claim off insurance or pay for any repairs yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-11-2013

inculding water damage?

MI5 · ‎02-11-2013

Unfortunately not...... 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-11-2013

how much roughly would it be?

MI5 · ‎02-11-2013

It really depends on how bad it is. It is best to get in in to be looked at. If you send it to O2 they will quote you first and you can decide if you want to pay it or have the phone returned to you and go elsewhere for repairs....

Copy of warranty here http://uk.blackberry.com/content/dam/blackBerry/pdf/legal/europeMiddleEastAfrica/english/Handheld_Li...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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