Blackberry signal/connection problems

[Anonymous]

I have lived in my house for over a year and never experienced any problems with my blackberry before but since this weekend, whenever I am inside or even in the garden I have serious problems with sending/recieving messages. 

Signal bars stay full the entire time, but the device switches between 'edge' - 'EDGE' - 'gprs' - 'GPRS'. It usually then ends up on EDG - but is either unable or very slow to send texts, BBMs and I am not able to connect to mobile internet. The arrow that appears in the top right corner that usually is there when a message is being sent just flashes rapidly then disappears. 

When I go outside and walk around 100m down the road, the problem seems to go away. 

I have spoken to advisors on here for about 3 hours yesterday but got nowhere, if anyone has any idea to help I would be very grateful. 

Thanks

[Anonymous]

Also the phone is a Blackberry Curve 8250

[adamtemp64]

check for local issues on the status page http://status.o2.co.uk using your full postcode

[Anonymous]

Have checked and the status page said it should be fine in this area - I have tried in the street outside my house as well and still having problems

[adamtemp64]

It may be a new fault and need reporting to o2 if you used to get 3g at your location.

What colour was the circle?

[Anonymous]

Sorry, what circle?

Before this weekend I used to have perfect access to mobile internet and BBM etc on my phone here

[adamtemp64]

on the status page there is a circular signal indicator red orange or green ignore the bar symbols that is when working ok.

[Anonymous]

All green currently, but I am still unable to send/receive texts, BBMs and I cannot use mobile internet. My signal bars are full but when I try to do anything the arrow in the top right corner flashes rapidly then disappears

[adamtemp64 · Accepted solution]

Then ring o2 202 on pay monthly and say you think there is a fault and describe what is happening.

[Anonymous]

ok thanks, I've just spoken to them and they said there is maintenance work being carried out on a nearby mast although none of the other advisors have picked this up...