Blackberry q10 issue setting up o2 email

[Anonymous]

Hi, 

I have a new q10 and want to set up my o2 email on it but it keeps saying something about forwarding addresses etc.  I entre my o2 email and password (which I am 100% sure is correct as I have just changed it!) and then I add the forwarding email address and it still says the username and password don't match. 

I use my o2 email address loads and I can't even seem to access it online so I don't really know what to do, any clues?

Thanks

[Anonymous · Accepted solution]

Have you had a look at this thread:

http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Blackberry-Q10/td-p/488360