Bbm not sending messages

[Anonymous]

I have a Blackberry curve 8520 and for 3 moths I have had a problem with my Bbm messages, I send a message and it will either come up with a red clock and will stay like that no matter how much I turn off my mobile network and reset my phone or it will come up with the line things that are like a speaker or maybe even a tick which doesnt have a 'd' or 'r' over the top of it? I've tried everything, what else can I do?

[Anonymous]

Do you have the blackberry bolt on correctly provisioned?

When you look at your signal type up the top: gprs, edge, 3g, H etc. Is it in captial letters or small case?

[Anonymous]

Yes, My GPRS is in capital, My internet works fine and everything it's just my Bbm

[Anonymous]

I would go to Options > Device > Advanced system settings > host routing table and then click your blackberry button and tap 'register now'.

After this, remove the battery and put the phone back together. If it still isn't working a few years later when the blackberry comes back on - call CS and ask them, they should be able to check the phone's services.

[MI5 · Accepted solution]

2 things which fix most BB problems, 1. Pull the battery with the phone turned on. 2. Reset your service books.

[Anonymous]

The thing is about reseting things Is I dont wanna lose anything like credit etc.. will this happen?

[Anonymous]

I've tried the battery hundreds of times, My blackberry is almost 3 years old and also has a thing for crashing and going onto a white screen so I have to turn it off and turn it back on when it crashes which is near enough all the time?

[Anonymous]

Nope

[Anonymous]

Okay Thankyou, I'll try it now

[MI5]

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@Anonymous wrote:

The thing is about reseting things Is I dont wanna lose anything like credit etc.. will this happen?

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The suggestions I made won't effect your credit or any private data stored on the phone.