Solved: Re: Accidental Tariff Change

Raechel · ‎28-04-2018

I wanted to add nore data to my current tariff as im running low, but I opted to upgrade my data which begins next month.
So in the process I thought by cancelling that, it would let me bolt on a one off for data. Unfortunately it wont let me, add bolt ons or upgrade until my bill date, can anyone shed some light (before i run out)

MI5 · ‎28-04-2018

The only way would be to call customer services on 202 as you can only change yourself once a month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-04-2018

The only way would be to call customer services on 202 as you can only change yourself once a month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎30-04-2018

Hi @Raechel, did you manage to get this sorted in the end? Let us know how you're getting on with these changes around your data

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