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Level 14: Rising star 
Posts: 510
Registered: ‎02-01-2014

AOL.com problems with mail

Hi.   Is anyone else having trouble with AOL mail.  About 18m ago I changed my email to AOL.   Used mainly from my PC it was a susccess . In the past 6 months there have been problems and in the past 6 weeks positively unacceptable ability to access and use it.

It seems theres been a change of ownership , Is this the cause?

 

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Posts: 105,595
Topics: 554
Solutions: 13,876
Registered: ‎04-04-2012

Re: AOL.com problems with mail

Not used AOL since the 90's @Jenny105 

What are the problems you're having?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 14: Rising star 
Posts: 510
Registered: ‎02-01-2014

Re: AOL.com problems with mail

Hi M15. I think i have ITitis. I sent a reply to this last week. disappeared !

 

Its mostly login probs and  failure to load. Ive tried 3 browsers. Chrome is the better. 

There is sometimes freeze mid flow.

 

I have a Hotmail / outlook address which i reduced use of. About 3 yrs ago as important bills were being lost into delete or elsewhere,       so i think IT/email itis is the probable cause.

 

 

 

 

 

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Posts: 105,595
Topics: 554
Solutions: 13,876
Registered: ‎04-04-2012

Re: AOL.com problems with mail

Hi @Jenny105 

Not sure if there is an AOL app you can use on PC but worth checking out as may be more reliable than a browser based application.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,178
Registered: ‎18-02-2016

Re: AOL.com problems with mail

Hey @Jenny105 are you still having problems with this? 

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Level 14: Rising star 
Posts: 510
Registered: ‎02-01-2014

Re: AOL.com problems with mail

The aol site seems to have improved. Martin

I attempted to find a win 10 AOL app in microsoft store but none appeared

I found one by browsing but was sure the site app10store looked legit

The attempt to add AOL to my existing accounts doesnt seemed to have worked either

Im putting it down to IT itis which increases in severity each decade.

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Level 14: Rising star 
Posts: 510
Registered: ‎02-01-2014

Re: AOL.com problems with mail

The aol.com mail is now coming in alonside the hotmail mail. That seems to have worked ok.

 

Why is there no sign in to gain emails by this route?