Re: downloading bill

Anonymous · ‎17-11-2015

Has anyone else had difficulty in downloading pdf of thier mobile bill?

MI5 · ‎17-11-2015

Yes, it's all changed recently.
See here for instructions on how to find it now.....
http://community.o2.co.uk/t5/Other-Products-Services/quot-How-can-I-print-download-a-copy-of-my-bill...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎17-11-2015

Or this is the way I do it....achieves the same thing at the end...
*View your latest bill in My O2
*Scroll down to see 6 previous bills and click on one of those.
*Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
*Scroll down to the bottom of that page and you will see Download and print PDF bill
I have shown a step by step guide as this is the way I do it. Navigating around the bill section should be much easier

Veritas Numquam Perit

jonsie · ‎17-11-2015

In the link above you will note that we have asked so many times for an easy link on the billing web page. ...must be bordering on 7-8 months now! As they say Rome wasn't built in a day but 7-8 months?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎20-11-2015

HI @Anonymous I hope you find the information above helpful. Let us know if you have any other questions!