Re: Porting

porting · ‎27-03-2020

My porting has started 4 days back and from past two days I can not make or get any calls.

O2 customer service is not answering calls.

No number/ calls/internet/

Please advice.

Thanks

MI5 · ‎27-03-2020

@porting

There is a huge backlog currently, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

porting · ‎27-03-2020

It started on 25 and no calls since 2 days , please help me asap

MI5 · ‎27-03-2020

@porting

You need to ask customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

porting · ‎27-03-2020

I am on call, waiting to be answered for 1:28 Min now, no luck in contacting them and email contact is down with o2

MI5 · ‎27-03-2020

There is no email contact for customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

porting · ‎31-03-2020

Hi,

My phone porting is still not working and o2 phone lines /email/chat is down.

Any idea how to get help?

Please advice.

Thanks,

Vinod

MI5 · ‎31-03-2020

@porting

It's very slow at the moment.

You need to wait I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.