on 08-02-2013 11:12
You will get the same deal as new customes - That is O2's policy
No threats - just want the same deal as new customers - otherwise I might consider not upgrading and relocating my home phone/broadband/and mobile to a cheaper supplier
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 08-02-2013 12:31
Loyalty is a thing of the past.
on 08-02-2013 13:28
It's unfair for new customers to get better deals than existing customers. Same the other way round.
Fairness is about treating everyone equally and not disadvantaging anyone. So therefore its fair that O2 offers the same deals to everyone.
"Upgrade" is a term for renewing your contract, usually meaning you get a better phone than your last one. Price doesn't come into it.