O2 Track Listing - Page 2

Anonymous · ‎05-01-2014

Hello, does anyone know where to find the actual track listing when we are on hold to customer services? There are a few tracks I would like to find out the name too.

Thanks.

perksie · ‎07-01-2014

There is a track missing there, the one that goes "Please hold the line as your call is important to us!"

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Toby · ‎08-01-2014

@perksie wrote:

There is a track missing there, the one that goes "Please hold the line as your call is important to us!"

That's a good one......can get a little repetitive though

Moved to Off-topic but the way, cheers for that MI5

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

gemz4the1 · ‎08-01-2014

@perksie wrote:
There is a track missing there, the one that goes "Please hold the line as your call is important to us!"

AKA the broken record lol

I can't remember if O2 do the 'you are ##th in the queue' or not but I hate that - I called my bank once and I started at 11th in the queue and in 20 minutes I was only 9th in the queue. Either there aren't many staff, the staff are being very thorough with each customer or they can't be bothered to answer the phone.......

Anonymous · ‎08-01-2014

Let's be positive and think it's option #2 - I once called my bank for a very quick query and ended up staying on the phone for 40 minutes rearranging accounts I could have cried.

gemz4the1 · ‎08-01-2014

@Anonymous wrote:
Let's be positive and think it's option #2 - I once called my bank for a very quick query and ended up staying on the phone for 40 minutes rearranging accounts I could have cried.

Some people are very nice and friendly and they invite you into conversation about all sorts of randoms things - they are the people that I like - I don't like the ones who don't seem to want to help and have no manners and rush to get you off the phone.

Anonymous · ‎08-01-2014

Absolutely! It's just that I was only planning to adjust a small thing in that occasion, not fix all my banking in one go

Anonymous · ‎08-01-2014

Good job Toby, quick as usual

Anonymous · ‎08-01-2014

Hold in the long que is not as bad, when they tell you after 20 min ''Sorry I will transfer you to another advisor

gemz4the1 · ‎08-01-2014

@Anonymous wrote:
Good job Toby, quick as usual

I'm sure he has a book of 'all random knowledge' that he carries around with him all day......

Ask Toby any random question and he'll knwo the answer.

gemz4the1 · ‎08-01-2014

@Anonymous wrote:
Hold in the long que is not as bad, when they tell you after 20 min ''Sorry I will transfer you to another advisor

And then after being on hold waiting for the other advisr, you get cut off and then you throw your phone in frustration - yep that's happened a few times!