Live chat

[Anonymous]

Why is live chat not working

[Anonymous]

Glad we could help you @Anonymous

[Cleoriff]

---

@Anonymous wrote:
I am not on contract I am on pays you go so my sim cars can go in any handset as long it O2 it dont matter where my sim goes it's not working and I think this love chat is a bit of a mick take especially waiting from 5 to get a answer and now offline it's a joke

---

Hi @Anonymous  I think the problem here is two members ( yourself and @Anonymous) were posting on the same thread so things got a bit muddled. In answer to your query , Your sim card can only go in another payg phone...Sims for contract and payg are different....

Also Live chat does not close till 9pm officially

[Anonymous]

---

@Cleoriff wrote:

---

@Anonymous wrote:
I am not on contract I am on pays you go so my sim cars can go in any handset as long it O2 it dont matter where my sim goes it's not working and I think this love chat is a bit of a mick take especially waiting from 5 to get a answer and now offline it's a joke

---

Hi @Anonymous  I think the problem here is two members ( yourself and @Anonymous) were posting on the same thread so things got a bit muddled. In answer to your query , Your sim card can only go in another payg phone...Sims for contract and payg are different....

Also Live chat does not close till 9pm officially

---

I've managed to put a payg sim in contract phones before @Cleoriff i got an iPhone 4 a few years ago after a member of my family upgraded, they were on contract & I was on payg, did a sim swap & all was fine

[Anonymous]

Hey lovemyphone can I be cheeky and ask if you know the answer to this. I am visiting Japan and want to pick up a SIM there to get cheaper internet rates. Would I need to get my 02 phone unlocked first? It's a HTC M8 if that helps. Thank you Jordan

[Anonymous]

---

@Anonymous wrote:

Hey @Anonymous can I be cheeky and ask if you know the answer to this. I am visiting Japan and want to pick up a SIM there to get cheaper internet rates. Would I need to get my 02 phone unlocked first? It's a HTC M8 if that helps. Thank you Jordan

---

@Anonymous Yes you need to get it unlocked before you leave UK. Also use wifi wherever you can.

have a great time in Japan 

[Cleoriff]

Probably right then @Anonymous. I was thinking about the settings (looking at a comment made by jonsie)

in a thread when someone was asking the same question...

"You may need to have the settings sent to the phone as P&G and Monthly settings are different"

[Anonymous]

Thank you for kindly answering me i've filled in the O2 form and it says 28 days but I go on the 3rd Oct, will calling them speed this up, do you know and if not can I pay a service to unlock it for me. I'm that bad with directions that i'd need Google Maps on all the time! Last questions, promise. @Anonymous

[MI5]

---

@Anonymous wrote:

Thank you for kindly answering me i've filled in the O2 form and it says 28 days but I go on the 3rd Oct, will calling them speed this up, do you know and if not can I pay a service to unlock it for me. I'm that bad with directions that i'd need Google Maps on all the time! Last questions, promise. @Anonymous

---

Usually much quicker but when you get a sim in Japan make sure the network uses the same frequencies as your phone.

[Cleoriff]

Very confusing thread....3 new posters all asking different questions...and started off as Live Chat...

[MI5]

Mods need to split them out so we can answer properly.