I have lost my phone. since my O2 seems to have no link to that end, hell I'm not buying something.

[Anonymous]

Apparently I have to add more here.  Help.

[Anonymous]

A point to note : When 02 send you a replacement sim you will need to ring them back up and remove the account bar on it before it will work.

[Anonymous]

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@Anonymous wrote:

Official 02 link here http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device#qs

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Aye, Best so far. but no internet link just phone no. But!!!! I've lost my phone. I'm disabled and live in an area you really don't wanna go looking for a pay phone after dark.  You can probably tell by the amount of (!) that I'm starting to lose it. Oh I just got an invitation to start a chat about this, and,Chat not initialised.    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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[MI5]

You really do need to get it reported somehow asap - Do you not have a landline or a neighbour that can call for you?

[jonsie]

I've just got straight through to live chat from the link...

[MI5]

What device are you trying to contact chat on?

[Anonymous]

The only neighbour that isnt a junky is out. Will just have to hope she gets back soon. Tnx everyone. I really should see about connecting an actual antique landline phone for just such an incedent. I am just a bit P****d that the only links through O2 are aimed at encouraging you to spend more and look how keen they are to help you do that.

[MI5]

Good luck with getting through on phone later......

[Anonymous]

My home computer.  Didnt think I would ever need an actual phone connected to my broadband.  Have tried three more times to contact them, still getting hold that thought.

[Cleoriff]

Yes ...best of luck with this. A very stressful situation...:smileysad:

[Anonymous]

Their used to be an online form you could fill out but I believe that's been revoked but it's worth trying.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Hope you get through asap.