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I have lost my phone. since my O2 seems to have no link to that end, hell I'm not buying something.

Anonymous
Not applicable

on ‎14-10-2014 21:49

on ‎14-10-2014 21:49

Apparently I have to add more here.  Help.

Message 1 of 26
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MI5
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on ‎14-10-2014 22:23

on ‎14-10-2014 22:23

@Anonymous wrote:

My home computer. 

Not sure if you have any pop up blockers or adware programmes running?

Maybe even some anti virus programmes might interfere with it too ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 26
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Anonymous
Not applicable
In response to MI5

on ‎14-10-2014 22:52

on ‎14-10-2014 22:52

Thanks all. Especially bandofbrothers the link you gave got a prompt reply and I eventually got in contact with Kevin, who has done the necesarry and is sending a new sim. Cheers all.

 

Message 22 of 26
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MI5
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on ‎14-10-2014 22:55

on ‎14-10-2014 22:55

All's well that ends well slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 23 of 26
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jonsie
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on ‎14-10-2014 22:57

on ‎14-10-2014 22:57

Glad you managed to get through slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 24 of 26
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MI5
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In response to jonsie
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on ‎14-10-2014 23:00

on ‎14-10-2014 23:00

PS the same numbers were on 2 other links posted in the first answers to your question wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 26
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Anonymous
Not applicable
In response to Anonymous

on ‎14-10-2014 23:10

on ‎14-10-2014 23:10

@Anonymous wrote:

Thanks all. Especially @Anonymous the link you gave got a prompt reply and I eventually got in contact with Kevin, who has done the necesarry and is sending a new sim. Cheers all.

 

My pleasure. 

 

Main thing is you got through slight_smile

 

Remember what I said : When you get the replacement SIM card you'll need to ring them back to remove the account block that will have been placed.

Message 26 of 26
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